PlayBox Technology is committed to helping protect the investment of our clients through a complete range of technical support services that match and exceed the best in the industry for quality reliability and service.
PlayBox Technology pool of specialist resources means that we can act as a single point of contact for all TV Broadcast requirements including product support, technical support and project services. PlayBox Technology project services include upgrades, expansion, relocation, site audits and design that offer the greatest flexibility to our clients when planning the future.
Project Services offered by PlayBox Technology include - System design to client specification and creating drawings where necessary
- Organise and co-ordinate resources to ensure that the project objectives are met
- Monitor progress, expenditure and quality to ensure client satisfaction - Control and take action if or when there is any deviation from the agreed plan - Lead the project team and co-ordinate staff and any external contract staff - Undertake regular reporting of project progress and the compile documentation - Define part and full system commissioning and ensure compliance - Define system acceptance procedures from the original agreed specification - Ensure the system solution meets acceptance requirements to clients’ satisfaction - Ensure the system is handed over in a timely manner to the client - Ensure the system documentation and responsibility is handed over to the support - Ensure that maintenance and support agreements are put into place
- Define training requirements for client’s technical and operational staff
- Ensure that training is carried out to client requirements and satisfaction
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